Is this Tunnel Urban Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tunnel Urban Retreat have a swimming pool?

Yes, this Tunnel Urban Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tunnel Urban Retreat?

Best-rates for the Tunnel Urban Retreat starts from $44 per night with includes Pool, Spa, Bar, Breakfast, Internet, Child Friendly, Laundry, Eco Friendly, Parking, Designated Smoking Area, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Kitchen, Air Conditioner, Sports/Activities, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tunnel Urban Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tunnel Urban Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tunnel Urban Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tunnel Urban Retreat?

Based on the information reported by the owner or manager, the Tunnel Urban Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tunnel Urban Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tunnel Urban Retreat | Hotel in Siem Reap

| 9.8 (16 Reviews) | 1 Bathroom

Hotel in Siem Reap

Family-friendly hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and massage/treatment rooms.
Housekeeping is available on request.
Tunnel Urban Retreat offers 19 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Toilet paper

Soap

Eco-friendly toiletries

Toothbrush and toothpaste

Towels

Shampoo

Shower

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Bed sheets

Air conditioning

Safe

Bulk dispenser for toiletries

Local maps

Iron/ironing board (on request)

Slippers

Eco-friendly cleaning products used

Desk

Connecting rooms available

Electrical adapters/chargers

Desk chair

LED light bulbs

Breakfast

Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 6 for adults and USD 6 for children

1 restaurant and 1 coffee shop/cafe

Room service available

1 bar

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Local meal delivery service

Electric kettle

Parking

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

Free secured self parking on site

Accessibility

Tile flooring in room

No elevator (single level property)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Tile flooring in public areas

Activities

Ziplining

Horse riding

Bicycle rentals

Bike parking

Bicycle tour information

Outdoor pool

Spa services

Bike storage

Entertainment

Satellite channels

40-inch LCD TV

General

Meeting room

Coworking space

Front-desk safe

Water dispenser

English

Khmer

Books

Romance packages available

At least 80% lighting from LEDs

Local artist showcase

Local culture & ecosystem education

Rooftop garden

Renovated entire property - June 2024

Designated smoking areas

Water dispenser

Vegetarian dining options

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

Guest Services

Outdoor pool

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Tour/ticket assistance

Change of bedsheets (on request)

Multilingual staff

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Housekeeping (on request)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Spa

Massage - deep-tissue

Massage/treatment rooms

Couples treatment room(s)

Body scrubs

Aromatherapy

Massage - hot stone

Facials

Detox wraps

Manicures and pedicures

Treatment room

Body wraps

Body treatments

Massage - Swedish

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately usd 6 for adults and usd 6 for children airport shuttle fee: usd 25 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: usd 25 (one-way), (up to 18 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome mobile payment options include: alipay safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property uses eco-friendly cleaning products

Reviews

Claude

Jun 19, 2025 03:18:40 PM

Review Score: 10

Summary: I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room with Garden View Room Size: 194 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Square meters - 18, Number of bathrooms - 1, Mini-fridge, Private bathroom, Pool view, No rollaway/extra beds, Square feet - 194, Garden view, Bed count minimum 1, Bed count maximum 1
Three-Bedroom Villa Room Size: 538 square feet m² 3 King Beds	General Mini-fridge, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Garden view, Number of bedrooms - 3, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 3
Family Room Room Size: 388 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Pool view, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3