Frequently Asked Questions

Here are a few answers to our most common questions

Who is Better Trips?

Better Trips is changing travel behavior. Through our eco-certication program, booking site and marketplace for vacation rental owners and guests, we’re building a community of eco-conscious travelers.

Better Trips is part of UpNext Group family, a meta travel company that has listings for millions of vacation rental properties worldwide. With the help of UpNext Group, we are able to provide eco-friendly property owners with a platform to promote their vacation rentals, gain more visibility to potential guests and encourage them to book eco-friendly.

How do I become a Better Trips property?

  • Review our Eco Score requirements 
  • Go to our registration page 
  • Select your category: Property Owner, Property Manager, Hotel, or OTA 
  • Fill in your contact information and link to your property listing(s) 
  • Complete our Better Trips property assessment 
  • Submit the form 
  • You’ll receive an automated email response with your score 
  • To register as a Better Trips member, and receive your full Eco Score report, badge, and the marketing benets of membership, you’ll submit your payment information through the link in the email

How much does it cost to get an Eco Score?

Membership TypeAnnual Price
Property Manager with 6 or more properties$110/ per property
Hotels and Resorts with Up to 19 rooms$649
Hotels and Resorts with 20-59 rooms$1,200
Hotels and Resorts with 60-99 rooms$2,200
Hotels and Resorts with 100-249 rooms$3,500
Hotels and Resorts with 250 over rooms$4,500
OTA/ PM revenue share opportunitiesContact us for further details

Better Trips’s goal is to change travel behaviour, that is why we reward our members for increasing their Eco Score! Better Trips members who improve their Eco Score receive the following discounts:

% of increased Eco ScoreDiscount
1-10%5%
11.25%10%
26%15%

How do I book a Better Trips property?

Better Trips scored properties are listed on up to # of our international websites. Travelers can lter for Eco Scored properties on the top right menu. In addition, travelers can book directly at BetterTrips.com, our curated list of Eco Scored properties.

If you still wish to remove your inventory, you may want to contact the customer service of the listing partner(s) where your property was listed and request removal from any affiliate or channel distribution. However, if you wish to remove your property from our site alone, you can send us a link to your property from our website at support@BetterTrips.com.

How is my Eco Score determined?

The Better Trips Eco Score is determined by a combination of three factors:
  1. Our Eco Score self assessment which is comprised of over 115 answers
  2. Location based data collected from your property listing including a property’s walk, transit and bike score
  3. Traveler reviews to ensure there is accuracy in submissions

Is it possible to get my Eco Score without becoming a Better Trips member?

Better Trips strives to change travel behaviour, that is why we’re giving property owners a complementary Eco Score to gain a better understanding of their environmental impact.

While property owners will be able to view their score, they will not be able to display it on their page, be listed on our sites, or receive educational resources and marketing support without formal membership.

How do you make sure that an Eco Score is accurate?

As mentioned above, we Eco Score reviews from our travelers. Travelers receive an invite to review a scored property following their stay. If there is a large discrepancy in scoring the Better Trips team will follow up with the property owner or manager directly.

Where is Better Trips available?

Better Trips membership is global. Property owners from all countries are able to become members.

How do I renew my Better Trips membership?

Two months prior to your renewal, you will receive an email with your previous Eco Score Assessment which will highlight the areas that can be improved as a reminder to work to reduce your environmental impact before the renewal.

One month prior you will receive an email giving you access to renew. You’re can also renew through your membership portal.

How often can I update my property's Eco Score?

Property scores can be updated annually at the time of renewal.