Sofitel Hangzhou Westlake | Hotel in Hangzhou

| 8.5 (547 Reviews) |  9 Bathrooms  36 Guests
Shangcheng Hotel | Sofitel Hangzhou Westlake

Hotel in Shangcheng, Hangzhou

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. The hotel is a 7-8 minute walk from Dinganlu Subway Station or a 15-minute walk from Longxiangqiao Subway Station. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Sofitel Hangzhou Westlake is located in Hangzhou.

This 231 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Private Pool, and several others. This is a 5 star rated property and has over 547 reviews with the average score of 8.5 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 231 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Hangzhou Westlake in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Hangzhou Westlake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Free parking
  • Parking garage
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Bathroom emergency cord
Activities
  • Indoor pool
  • Happy hour
  • Indoor pool (year-round)
  • Locker rooms
  • Steam room
  • Fitness
  • Fitness center
  • Sauna
General
  • Elevator
  • Adults only
  • Safe
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Designated smoking area
  • Facilities for disabled guests
Guest Services
  • Baggage storage
  • Business center
  • Dry cleaning
  • Room service
  • Daily housekeeping
  • Ironing service
  • ATM on site
  • Laundry
  • 24-hour front desk
  • Currency exchange
  • Meeting/Banquet facilities
  • Express check-in/out
  • Car rental
  • Fax/Photocopying
  • Lockers
  • Private check-in/out
  • Tour desk
  • Concierge
  • Invoice provided
Internet
  • Internet
Outdoors
  • Terrace
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Key card access
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in, please kindly note that the spa is currently unavailable. in the event of the club lounge being closed, reservations including club benefits may be enjoyed at the lobby bar on the first floor. thank you for your understanding.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
7.98
Location:
9.34
Staff:
8.88
Facilities:
8.1
Comfort:
8.62
Cleanliness:
8.59
Nadia Yareli
Jan 30, 2026 08:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Next to Westlake, and 15 mins by walking from the Ding’an Road station. Have different malls close the hotel, and the Nansongyu street where you will find lots of food, souvenirs, everything in one long street (: and you can go by walking too
Summary: Amazing place and location
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin or Double Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Twin or Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Adapted bath, Toilet with grab rails, Roll-in shower, Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter
Luxury Queen Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Luxury Queen Room

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter
Club Luxury Queen Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses, Coffee machine

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Junior Suite - Open-plan studio design
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Junior Suite - Open-plan studio design

Food & Drink

Bottle of water, Minibar, Fruit

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

City view, View

Kitchen

Dining table, Electric kettle, Wine glasses, Coffee machine

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Superior Twin Room with City View
Room Type: Twin
Room Size: 38 m2
2 Twin bed(s) Bed
Superior Twin Room with City View

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter
Luxury King Room with City View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Luxury King Room with City View

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Interconnecting room(s) available, Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

View

City view, View, Quiet street view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Adapted bath, Raised toilet, Upper floors accessible by elevator, Shower chair

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter
Club Luxury City View Queen Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Superior Queen Room with City View
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Superior Queen Room with City View

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Private bathroom, Toothbrush

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Mosquito net, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dining table, Electric kettle, Wine glasses

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter
Prestige Suite
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Fruit

Bathroom

Shower, Bathrobe, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Walk-in shower, Spa tub, Toilet paper, Slippers, Towels, Bathtub, Toilet, Private bathroom

General

Fire extinguisher, Ironing facilities, Key card access, Smoke Alarm, Safe, Carpeted, Iron, Air conditioning, Trash cans, Tile/Marble floor, Suit press

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone, Pay-per-view channels, Cable channels

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

City view, View

Services

Wake-up service, Executive lounge access

Kitchen

Dining table, Electric kettle, Wine glasses, Coffee machine

Outdoors

Terrace

Accessibility

Upper floors accessible by elevator, Adapted bath, Accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Feather pillow, Pajamas, Fold-up bed, Socket near the bed, Clothes rack, Adapter

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary access to conference room/business areas, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Superior King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Toothbrush

Media & Technology

TV, Satellite channels, Cable channels, Telephone

General

Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed
Superior King Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Toothbrush

Media & Technology

TV, Satellite channels, Telephone

General

Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed
Superior Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed

Bathroom

Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shower cap, Shampoo, Toilet paper, Slippers, Towels, Conditioner, Bathtub, Toilet, Toothbrush

Media & Technology

TV, Satellite channels, Telephone

General

Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed
Check Hotel Availability
Nightly rates from:
USD134
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