Is this Shangri-La Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Suzhou?

Check-in time for Shangri-La Suzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Suzhou have a swimming pool?

Yes, this Shangri-La Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Suzhou?

Best-rates for the Shangri-La Suzhou starts from $121 per night with includes Ocean View, Security/Safety, Restaurant, Bar, Breakfast, Child Friendly, Private Pool, Guest Services, Entertainment, Pool, TV, Oceanfront, Business Services, Hot Tub, Laundry, View, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Internet, Parking, Accessibility, EV Charge Station, Sports/Activities, Spa, Air Conditioner, Transportation/Shuttle, Designated Smoking Area, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Suzhou?

Based on the information reported by the owner or manager, the Shangri-La Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Suzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Suzhou | Hotel in Fengchan Yizu

| 8.2 (77 Reviews) | 8 Bathrooms 24 Guests

Hotel in Fengchan Yizu

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.

Shangri-La Suzhou is located in .

This 398 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, TV, Oceanfront, and several others. This is a 5 star rated property and has over 77 reviews with the average score of 8.2 . Coming to and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 398 Bedrooms Hotel if you want to learn more about this place in . These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Suzhou in is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Suzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Kids' meals

Restaurant

Coffee house on site

Wine/Champagne

Snack bar

Fruit

Breakfast in the room

Parking

Parking garage

Electric vehicle charging station

Parking

Parking on site

Free parking

Accessibility

Wheelchair accessible

Activities

Spa/Wellness packages

Fitness classes

Tennis court

Body scrub

Badminton equipment

Spa facilities

Sauna

Indoor pool (year-round)

Body treatments

Back massage

Happy hour

Facial treatments

Personal trainer

Fitness center

Pool table

Locker rooms

Indoor pool

Beauty services

Foot bath

Hot tub/Jacuzzi

Steam room

Fitness

Massage

Yoga classes

Spa lounge/Relaxation area

Entertainment

Outdoor play equipment for kids

General

Soundproof rooms

Elevator

Facilities for disabled guests

Heating

Designated smoking area

Safe

Non-smoking rooms

Air conditioning

Smoke-free property

Guest Services

Concierge

Business center

Car rental

Ironing service

Daily housekeeping

Babysitting/Child services

ATM on site

24-hour front desk

Baggage storage

Meeting/Banquet facilities

Tour desk

Valet parking

Suit press

Shuttle service (additional charge)

Private check-in/out

Currency exchange

Dry cleaning

Fax/Photocopying

Room service

Express check-in/out

Shuttle service

Laundry

Shared lounge/TV area

Internet

Free Wifi

Internet

Wifi

Outdoors

Garden

Security/Safety

Key card access

Smoke alarms

24-hour security

Security alarm

CCTV outside property

Fire extinguishers

CCTV in common areas

Spa

Shallow end

Heated pool

Beach umbrellas

Kids' pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in. please note that only a valid government-issued id card is acceptable for mainland chinese citizens, please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's spa and restaurants are closed until further notice. breakfast is served at the executive lounge on floor 48.

Reviews

Value for money:

8.4

Location:

8.89

Staff:

8.82

Facilities:

8.68

Comfort:

8.82

Cleanliness:

8.82

Faleh

Jan 27, 2026 08:00:00 AM

Review Score: 5

Saudi Arabia

Reviewer Type: Couple

Travel Purpose: business

Positive: Quick response from the staff and the hotel good property

Negative: clean and nice arrangement

Summary: A integration between history of city and hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Interconnecting room(s) available, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Cityview Skyline Premier King Room Type: Double Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Horizon Deluxe King Room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Interconnecting room(s) available, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Horizon Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Interconnecting room(s) available, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Executive Suite King Room Type: Double Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Guest bathroom, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Interconnecting room(s) available, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Dining area, Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Coffee machine, Dining table, Wine glasses, Cleaning products, Electric kettle Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool Exclusive services Concierge services, Free gym access
Horizon Club Premier King Room Room Type: Double Room Size: 62 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool
King Room with Mountain View Room Type: Double Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water Bathroom Bidet, Toilet, Bathtub, Toothbrush, Shampoo, Walk-in shower, Private bathroom, Towels, Towels/Sheets (extra fee), Slippers, Bathrobe, Free toiletries, Conditioner, Hairdryer, Shower cap, Toilet paper, Bathtub or shower, Body soap, Shower General Carpeted, Key card access, Iron, Laptop safe, Hardwood or parquet floors, Soundproof, Tile/Marble floor, Suit press, Heating, Smoke Alarm, Fire extinguisher, Safe, Ironing facilities, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View Landmark view, Mountain view, City view, Quiet street view, View Kitchen Wine glasses, Electric kettle, Cleaning products Accessibility Upper floors accessible by stairs only, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Emergency cord in bathroom Room Amenities Drying rack for clothing, Pajamas, Feather pillow, Adapter, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Plunge Pool, Pool towels, Shallow end, Heated pool

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Shangri-La Suzhou | Hotel in Fengchan Yizu

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Hotel in Fengchan Yizu

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services