Mercure Zürich City | Hotel in Zürich

| 8.6 (632 Reviews) |   Pet Friendly  1 Bathroom
Altstetten Hotel | Mercure Zürich City

Hotel in Altstetten, Zürich

Pet-friendly hotel with a full-service spa connected to the convention center in Zürich
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.


Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

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Amenities

Parking
Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 29 per person covered self parking fee: chf 29 per night pet fee: chf 25 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 25 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Jacqueline
Nov 23, 2025 09:42:10 PM
Review Score:   6
Summary: Room was nice, very big unlike the bath towels!! We had no hot water on the final day, we went to reception to ask for help and was told theres a problem, nothing we can do you just have to wait. Not good customer service.
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|
8.6 (632 Reviews)
Hotel
  • Parking
  • Pet Friendly
  • TV