Is this Mercure Melbourne Caroline Springs pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Melbourne Caroline Springs have a swimming pool?

Yes, this Mercure Melbourne Caroline Springs has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Melbourne Caroline Springs?

Best-rates for the Mercure Melbourne Caroline Springs starts from $126 per night with includes Hot Tub, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Guest Services, Internet, Kitchen, Air Conditioner, TV, Bedding/Linens, Child Friendly, Laundry, Designated Smoking Area, Restaurant, Bar, Breakfast, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Melbourne Caroline Springs a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Melbourne Caroline Springs wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Caroline Springs is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Melbourne Caroline Springs?

Based on the information reported by the owner or manager, the Mercure Melbourne Caroline Springs indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Melbourne Caroline Springs?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Melbourne Caroline Springs | Hotel in Caroline Springs

| 8.8 (758 Reviews) | 1 Bathroom

Caroline Springs Hotel | Mercure Melbourne Caroline Springs

Hotel in Caroline Springs

Lakefront hotel with a fitness center and a 24-hour front desk
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mercure Melbourne Caroline Springs offers 98 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Bedroom

Free cribs/infant beds

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Bed sheets

Connecting rooms available

LED light bulbs

Desk

Laptop-compatible safe

Iron/ironing board

Water-efficient showers only

Eco-friendly cleaning products provided

Separate sitting area

Phone

Breakfast

1 bar

Room service available

Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: AUD 5-25 for adults and AUD 10-10 for children

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Electric kettle

Parking

Free covered self parking on site

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Health/beauty spa

Golfing

Hot tub

Playground

Billiards/pool table

Indoor pool

Fitness center

Entertainment

Cable channels

32-inch LCD TV

General

Meeting rooms

Conference center

Free newspapers in lobby

Ballroom

Elevator

Reception hall

ATM/banking services

Front-desk safe

English

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic soda bottles

Double-glazed windows

Vegan dining options

Comprehensive recycling policy

Vegetarian dining options

Locally-owned & organized tours & activities

Local artist showcase

Designated smoking areas

Reusable tableware only

At least 80% lighting from LEDs

Reusable cups only

TV in lobby

No plastic water bottles

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Indoor pool

Playground

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Luggage storage

24-hour front desk

Internet

Available in all rooms: WiFi (AUD 20 per night), Wired Internet (surcharge)

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor furniture

Balcony

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 11:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am express check-out available late check-out fee: aud 50 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 44.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately aud 5 to 25 for adults, and aud 10 to 10 for children fee for in-room wireless internet: aud 20 per night (rates may vary) fee for in-room wired internet: aud 20 per night (rates may vary) early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) rollaway bed fee: aud 44.0 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property prepaid credit cards are not accepted for any bookings safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Patricia

Dec 4, 2025 10:14:33 AM

Review Score: 10

Summary: It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Balcony Room Size: 301 square feet m² 1 King Bed	General Number of living rooms 0, LED light bulbs, Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Ping - 8.46, Balcony, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio, 1 King Bed (Panoramic) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Balcony Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Wardrobe or closet, Ping - 7.56, Balcony, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio, 1 King Bed, Balcony Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Square meters - 28, Dishwasher, Microwave, Stovetop, Square feet - 301, Extra bed count 1, Separate dining area, Washer/dryer, Cookware, dishware, and utensils, Wardrobe or closet, Balcony, Refrigerator, Bed count minimum 1, Bed count maximum 1
Privilege Corner Suite King Bed Room Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2