Is this Mandarin Oriental Ritz, Madrid pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Ritz, Madrid?

Check-in time for Mandarin Oriental Ritz, Madrid starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Ritz, Madrid have a swimming pool?

Yes, this Mandarin Oriental Ritz, Madrid has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Ritz, Madrid?

Best-rates for the Mandarin Oriental Ritz, Madrid starts from $676 per night with includes Internet, Laundry, Pet Friendly, Private Pool, Spa, Fireplace/Heating, Restaurant, Breakfast, Guest Services, Child Friendly, Security/Safety, Wellness Facilities, Parking, Pool, View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Bar, Entertainment, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental Ritz, Madrid a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Ritz, Madrid wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Ritz, Madrid is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, the Mandarin Oriental Ritz, Madrid indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Ritz, Madrid?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental Ritz, Madrid | Hotel in Madrid

| 9.4 (210 Reviews) | Pet Friendly 7 Bathrooms 29 Guests

Golden Triangle of Art Hotel | Mandarin Oriental Ritz, Madrid

Hotel in Golden Triangle of Art, Madrid

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Center, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included. The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental Ritz, Madrid has a wellness center with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness center that offers dedicated treatments. Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars. The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 656 feet from the hotel while the Reina Sofia museum is 10 minutes walk away.

Mandarin Oriental Ritz, Madrid is located in Madrid.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Child Friendly, View, and several others. This is a 5 star rated property and has over 210 reviews with the average score of 9.4 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental Ritz, Madrid in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental Ritz, Madrid”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Special diet meals (on request)

Kid-friendly buffet

Snack bar

Restaurant

Breakfast in the room

Kids' meals

Parking

Parking

Accessible parking

Street parking

Parking on site

Free parking

Activities

Steam room

Indoor pool

Indoor pool (year-round)

Massage

Spa lounge/Relaxation area

Fitness

Sauna

Fitness center

General

Non-smoking rooms

Elevator

Safe

Family rooms

Hypoallergenic room available

Facilities for disabled guests

Air conditioning

Designated smoking area

Pet friendly

Soundproof rooms

Heating

Guest Services

Baggage storage

Suit press

24-hour front desk

Airport shuttle

Airport shuttle (additional charge)

Babysitting/Child services

Daily housekeeping

Dry cleaning

Private check-in/out

Express check-in/out

Ironing service

Currency exchange

Laundry

Pet bowls

Valet parking

Concierge

Car rental

Meeting/Banquet facilities

Tour desk

Shuttle service

Room service

Fax/Photocopying

Pet basket

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Terrace

Security/Safety

CCTV outside property

Key access

24-hour security

Smoke alarms

Key card access

Security alarm

Fire extinguishers

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Face masks for guests available

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Spa

Swimming pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

Cribs are available on request. please contact the property for further information.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: B28011286

Reviews

Value for money:

8.63

Location:

9.7

Staff:

9.37

Facilities:

9.55

Comfort:

9.81

Cleanliness:

9.73

David

Dec 15, 2025 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The room was supper clean and very well appointed, whilst the attention to detail was amazing. The shower was amazing!

Negative: The bed was uncomfortable, I feel the mattress on a spring base was the case as it creaked and moved when you moved in the bed. One was woken each day by people chatting as they walked up the corridor. The sound proofing was not great around the door. The toilet door caught the temperature valve of the heated towel warmer each time opened. The valve should be changed to a smaller one. There is no surface room around the bathroom sink, the tray of towels should be removed so there is surface area.

Summary: A beautiful and well equipped hotel.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available
Deluxe Room Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed
Premier Junior Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed Bedroom Childrens' cribs
Mandarin Room Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available Bedroom Childrens' cribs
Junior Suite Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Bathroom Bathtub Internet Wireless internet General Interconnecting room(s) available Bedroom Childrens' cribs
Palm Court Suite Room Type: Suite Room Size: 52 m² 1 King bed(s) Bed	Bathroom Bathtub, Private bathroom Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed Bedroom Childrens' cribs
Park Suite Room Type: Suite Room Size: 68 m² 1 King bed(s) Bed	Bathroom Bathtub Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed Bedroom Childrens' cribs
Prado Suite Room Type: Suite Room Size: 68 m² 1 King bed(s) Bed	Bathroom Bathtub Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed Bedroom Childrens' cribs
Turret Suite Room Type: Suite Room Size: 78 m² 1 King bed(s) Bed	Bathroom Bathtub Internet Wireless internet General Interconnecting room(s) available Room Amenities Fold-up bed Bedroom Childrens' cribs
Mandarin Room Twin Room Type: Twin Room Size: 48 m² 2 Twin bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available
Deluxe Twin Room Room Type: Twin Room Size: 37 m² 2 Twin bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available
Superior Twin Room Room Type: Twin Room Size: 30 m² 2 Twin bed(s) Bed	Internet Wireless internet General Interconnecting room(s) available