Is this Polanquito hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Polanquito hotel have a swimming pool?

Yes, this Polanquito hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanquito hotel?

Best-rates for the Polanquito hotel starts from $336 per night with includes Child Friendly, Laundry, Designated Smoking Area, Wellness Facilities, Fireplace/Heating, Breakfast, Parking, Accessibility, Internet, Guest Services, Eco Friendly, Pool, Balcony/Terrace, Restaurant, Toiletries, Bar, Barbecue/Outdoor Cooking, Air Conditioner, Wheelchair Accessible, Security/Safety, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanquito hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanquito hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanquito hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanquito hotel?

Based on the information reported by the owner or manager, the Polanquito hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanquito hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kimpton Virgilio Polanco by IHG | Hotel in Mexico City

| 9.6 (51 Reviews) | 1 Bathroom

Polanquito Hotel | Kimpton Virgilio Polanco by IHG

Hotel in Polanquito, Mexico City

Luxury hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Virgilio Polanco by IHG offers 48 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Complimentary bicycles and in-room fitness are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Eco Friendly

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Hair dryer

Designer toiletries

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Shampoo

Bedroom

Air conditioning

Pillow-top mattress

Down comforter

Blackout drapes/curtains

Hypo-allergenic bedding

Bed sheets

Heating

Premium bedding

Desk

Bulk dispenser for toiletries

Phone

Eco-friendly cleaning products used

Laptop-friendly workspace

Iron/ironing board

Water-efficient showers only

Slippers

Connecting rooms available

Recycling

Energy-saving switches

Desk chair

Free local calls

Other workout equipment

Electrical adapters/chargers

Laptop-compatible safe

Water-efficient toilets only

LED light bulbs

Turndown service

Soundproofing

Breakfast

1 poolside bar and 1 bar

Room service available

2 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Free daily reception

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 250-600 for adults and MXN 150-300 for children

Minibar

Champagne service

Free bottled water

Parking

Secured covered valet parking on site (MXN 300 per night; includes in/out privileges)

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Braille signage

Hardwood flooring in room

Wheelchair-accessible lounge

Wheelchair-accessible fitness center

Lever door handles

Valet for wheelchair-equipped vehicle

Wheelchair-accessible public washroom

Front entrance ramp

Wheelchair-accessible path of travel

Hallway handrail height (inches): 39

Elevator door width (inches): 60

Handrails in stairways

Wheelchair-accessible registration desk

Stair-free path to entrance

Stairway handrail height (inches): 39

Assistive listening devices available

Wheelchairs available on site

Elevator

Hardwood flooring in public areas

Wheelchair-accessible parking

Wheelchair-accessible registration desk height (inches): 32

Visual fire alarm

Magnifying mirror

5 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Well-lit path to entrance

Handrails in hallways

Activities

Theme parks

Health/beauty spa

Outdoor pool

Free bicycle rentals

Fitness center

Entertainment

40-inch Smart TV

Premium channels

Cable channels

Streaming services

General

Front-desk safe

Water dispenser

Elevator

Spanish

English

At least 80% lighting from LEDs

Comprehensive food waste policy

Reusable cups only

Biodegradable coffee stirrers

Renovated entire property - February 2024

Vegetarian dining options

No plastic coffee stirrers

At least 80% organic food

Double-glazed windows

Rooftop garden

Books

No plastic water bottles

No plastic soda bottles

Biodegradable drinking straws

Comprehensive recycling policy

Water dispenser

Couples dining

No plastic drinking straws

At least 80% of food locally-sourced

Vegan dining options

Designated smoking areas

Locally-owned & organized tours & activities

Local artist showcase

Guest Services

Highchair

Art supplies

In-room child care (surcharge)

Children's books

Outdoor pool

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Dry cleaning service

Daily housekeeping

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool cabanas (surcharge)

Firepit

Outdoor furniture

Garden

Rooftop terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 250 to 600 for adults, and mxn 150 to 300 for children covered valet parking fee: mxn 300 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls and litter boxes are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Rodrigo

Oct 3, 2025 12:06:50 AM

Review Score: 10

Summary: Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable.

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Room Arrangement

Room Info	Facilities
Premium Room, 2 Queen Beds, Roll-in Shower (Mobility) Room Size: 462.6 square feet m² 2 Queen Beds	General In-room massage available, Wheelchair-width doorways, Grab bar - near toilet, Extra bed count 1, Travel crib, Shower grab bar height (inches) - 35, Shower grab bar height (centimeters) - 90, Toilet grab bar height (inches) - 33, Bed count minimum 2, Grab bar - in shower, Doorway wheelchair width (centimeters) - 120, Square meters - 43.0, Shower only, Pets not allowed, Ping - 13, Toilet grab bar height (centimeters) - 85, Roll-in shower width (centimeters) - 150, Wheelchair accessible, Number of bathrooms - 1, Free cribs/infant beds, Lowered peephole/view port in door, Rollaway/extra beds (free), Square feet - 462.6, Doorway wheelchair width (inches) - 47, Roll-in shower width (inches) - 59, Roll-in shower, Bed count maximum 2
Premium Room, 1 King Bed, Roll-in Shower (Mobility) Room Size: 350 square feet m² 1 King Bed	General In-room massage available, Wheelchair-width doorways, Grab bar - near toilet, Extra bed count 1, Travel crib, Shower grab bar height (inches) - 35, Shower grab bar height (centimeters) - 90, Toilet grab bar height (inches) - 33, Bed count minimum 1, Grab bar - in shower, Doorway wheelchair width (centimeters) - 120, Shower only, Pets not allowed, Toilet grab bar height (centimeters) - 85, Square feet - 350, Roll-in shower width (centimeters) - 150, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Lowered peephole/view port in door, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 47, Roll-in shower width (inches) - 59, Roll-in shower, Bed count maximum 1
Standard Room Room Size: 228 square feet m² 1 Twin Bed	General Square meters - 21, Square feet - 228, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Shower only, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room, 2 Queen Beds, Balcony Room Size: 450 square feet m² 2 Queen Beds	General In-room massage available, Square feet - 450, Shower only, Pets not allowed, Ping - 13, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Travel crib, Square meters - 42, Rollaway/extra beds (free), Balcony, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: 213.5 square feet m² 1 King Bed	General Square meters - 21, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Shower only, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 213.5, Number of bathrooms - 1
Room, 1 King Bed, Corner Room Size: 350 square feet m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Shower only, Separate sitting area, Pets not allowed, Square feet - 350, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10
Premium Room, 1 King Bed, Balcony Room Size: 320.2 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, No rollaway/extra beds, Square feet - 320.2, Shower only, Pets not allowed, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds, Travel crib
Premium Room, 2 Queen Beds, Terrace (Atrium View) Room Size: 450 square feet m² 2 Queen Beds	General Square feet - 450, Shower only, Pets not allowed, Ping - 13, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Travel crib, Square meters - 42, Rollaway/extra beds (free), Separate sitting area, Bed count minimum 2, Bed count maximum 2
Studio Suite, Corner Room Size: 435 square feet m² 1 Twin Bed	General In-room massage available, Square feet - 435, Shower only, Ping - 12, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 40, Rollaway/extra beds (free), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Balcony (Spa, Panoramic View) Room Size: 350 square feet m² 1 King Bed	General In-room massage available, Pets not allowed, Square feet - 350, Square meters - 33, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10, Travel crib, Separate bathtub and shower, No rollaway/extra beds, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Terrace (Spa, Atrium View) Room Size: 604 square feet m² 1 Twin Bed	General In-room massage available, Pet-friendly room, Square feet - 604, Shower only, Sofa bed, Location - top floor, Square meters - 56, Extra bed count 2, Number of bathrooms - 1, Free cribs/infant beds, Travel crib, Rollaway/extra beds (free), Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Terrace (Atrium View) Room Size: 435 square feet m² 1 Twin Bed	General In-room massage available, Pet-friendly room, Square feet - 435, Number of bedrooms - 1, Shower only, Ping - 12, Sofa bed, Location - top floor, Extra bed count 2, Number of bathrooms - 1, Free cribs/infant beds, Travel crib, Square meters - 40, Rollaway/extra beds (free), Separate sitting area, Bed count minimum 1, Bed count maximum 1