Is this JW Marriott Hotel Nairobi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Hotel Nairobi have a swimming pool?

Yes, this JW Marriott Hotel Nairobi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Nairobi?

Best-rates for the JW Marriott Hotel Nairobi starts from $297 per night with includes Balcony/Terrace, Business Services, Wellness Facilities, Bar, Designated Smoking Area, Spa, Guest Services, Entertainment, Internet, Laundry, Wheelchair Accessible, Parking, Pool, Accessibility, Sports/Activities, Bedding/Linens, Toiletries, Breakfast, Air Conditioner, Child Friendly, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Nairobi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Nairobi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Nairobi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Nairobi?

Based on the information reported by the owner or manager, the JW Marriott Hotel Nairobi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Nairobi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Nairobi | Hotel in Nairobi

| 9.6 (103 Reviews) | 1 Bathroom

Westlands Hotel | JW Marriott Hotel Nairobi

Hotel in Westlands, Nairobi

Luxury hotel with 4 restaurants connected to a shopping center in Nairobi
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Private bathroom

Free toiletries

Bathrobes

Toilet paper

Towels

Soap

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Memory foam mattress

Down comforter

Hypo-allergenic bedding

Free cribs/infant beds

Window screens

Slippers

Energy-saving switches

Laptop-friendly workspace

Electrical adapters/chargers

Desk

LED light bulbs

Restaurant dining guide

Connecting rooms available

Mobile key entry

Turndown service

Phone

Desk chair

Breakfast

2 bars/lounges and 1 poolside bar

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 5400 for adults and USD 2700 for children

4 restaurants and 1 coffee shop/cafe

24-hour room service

Minibar

Free bottled water

Champagne service

Parking

Free valet parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible spa

Wheelchairs available on site

Stair-free path to entrance

Wheelchair-accessible parking

2 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Area rugs in room

Elevator door width (inches): 50

Wheelchair-accessible registration desk height (inches): 30

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Hardwood flooring in room

Wheelchair-accessible fitness center

Activities

Wildlife and game drive

Health/beauty spa

Wildlife and game viewing

Casino

Safari

Lifeguards on site

Full-service spa

Sauna

Shopping mall

Shopping

Outdoor pool

Art gallery

Steam room

24-hour fitness center

General

Conference center (18299 square feet of space)

Meeting rooms - 10

Elevator

Water dispenser

Grocery/convenience store

Front-desk safe

Ballroom

Gift shop/newsstand

French

English

Chinese (Cantonese)

Chinese (Mandarin)

Swahili

Telescope

Vegetarian dining options

At least 80% lighting from LEDs

Couples dining

Double-glazed windows

Romance packages available

Vegan dining options

Designated smoking areas

Guest Services

Laundry facilities

Outdoor pool

Grocery/convenience store

Free cribs/infant beds

Dry cleaning service

Housekeeping (on request)

Porter/bellhop

Tour/ticket assistance

Hair salon

24-hour front desk

Laundry facilities

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

Outdoors

Lifeguards on site

Outdoor furniture

Nature reserve

Rooftop terrace

Garden

Pool umbrellas

Pool sun loungers

Spa

Steam room

Massage - deep-tissue

Sauna

Detox wraps

Massage/treatment rooms

Reflexology

Body wraps

Couples treatment room(s)

Hydrotherapy

Body treatments

Massage - hot stone

8 treatment rooms

Manicures and pedicures

Spa open daily

Facials

Body scrubs

Aromatherapy

Policies

Check-in

Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 5400 for adults and usd 2700 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: m-pesa special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses solar energy

Reviews

Bård Marsdal

Feb 2, 2026 03:38:42 AM

Review Score: 10

Summary: Amazing hotel. Pure class to everything. Love the level of soundproofing in the rooms. Great breakfast, good restaurants and the pool area is sweet. Great gym as well

See All Reviews

Room Arrangement

Room Info	Facilities
Club Room, 1 King Bed, City View Room Size: 560 square feet m² 1 King Bed	General Premium TV channels, Number of bedrooms - 1, Square feet - 560, Coffee/tea maker, Satellite TV service, Square meters - 52, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Junior Room, 1 Bedroom, City View Room Size: 743 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Square feet - 743, Number of bedrooms - 0, Coffee/tea maker, Square meters - 69, Satellite TV service, Ping - 21, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room, 1 King Bed Room Size: 409 square feet m² 1 King Bed	General Premium TV channels, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room, 2 Double Beds Room Size: 409 square feet m² 2 Double Beds	General Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, No rollaway/extra beds, Smart TV, Square feet - 409, Iron/ironing board, Rainfall showerhead, In-room safe, Bed count minimum 2, City view, Bed count maximum 2
Executive Room, 1 Bedroom, City View Room Size: 1087 square feet m² 1 King Bed	General Number of living rooms 0, Premium TV channels, Dining table, Number of bedrooms - 0, Coffee/tea maker, Satellite TV service, Ping - 31, Square feet - 1087, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Square meters - 101, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Club Room, 2 Double Beds, City View Room Size: 409 square feet m² 2 Double Beds	General Premium TV channels, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 38, Bathtub or shower, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, In-room safe, Bed count minimum 2, City view, Bed count maximum 2
Apartment, 3 Bedrooms, City View Room Size: 2110 square feet m² 3 Double Beds	General Square meters - 196, Number of living rooms 0, Dining table, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Microwave, Stovetop, Satellite TV service, Extra bed count 1, Square feet - 2110, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 59, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count maximum 3, In-room safe, City view, Bed count minimum 3
Apartment, 2 Bedrooms, City View Room Size: 1216 square feet m² 2 Double Beds	General Premium TV channels, Number of bedrooms - 0, Stovetop, Satellite TV service, Extra bed count 1, Separate bathtub and shower, Iron/ironing board, Square meters - 113, In-room safe, Bed count minimum 2, Number of living rooms 0, Dining table, Kitchenette, Coffee/tea maker, Microwave, Ping - 34, Flat-panel TV, Cookware, dishware, and utensils, Rollaway/extra beds (free), Square feet - 1216, Separate sitting area, Rainfall showerhead, Refrigerator, City view, Bed count maximum 2
Apartment, 1 Bedroom, City View Room Size: 829 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Microwave, Ping - 23, Stovetop, Satellite TV service, Extra bed count 1, Square meters - 77, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Smart TV, Square feet - 829, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count minimum 1, In-room safe, Bed count maximum 1, City view