Is this Changshu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Changshu hotel have a swimming pool?

Yes, this Changshu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Changshu hotel?

Best-rates for the Changshu hotel starts from $106 per night with includes Toiletries, Wheelchair Accessible, Accessibility, Security/Safety, Spa, Breakfast, Parking, Business Services, Wellness Facilities, Internet, Laundry, Air Conditioner, Guest Services, Child Friendly, Bar, Pool, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Changshu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Changshu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Changshu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Changshu hotel?

Based on the information reported by the owner or manager, the Changshu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Changshu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Regency Changshu Kuncheng Lake | Hotel in Suzhou

| 10.0 (6 Reviews) | 1 Bathroom

Changshu Hotel | Hyatt Regency Changshu Kuncheng Lake

Hotel in Changshu, Suzhou

Art Deco hotel with 4 restaurants and a steam room
This smoke-free hotel features 4 restaurants, an indoor pool, and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Change of towels is available on request.
Hyatt Regency Changshu Kuncheng Lake offers 289 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a steam room.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Towels

Bidet

Hair dryer

Private bathroom

Free toiletries

Shower/tub combination

Bedroom

Air conditioning

Down comforter

Pillow menu

Free cribs/infant beds

Premium bedding

Bed sheets

Desk

Window screens

Local maps

Desk chair

Children's slippers

Slippers

Phone

Safe

Soundproofing

Connecting rooms available

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 158 per person

4 restaurants

Minibar

Free bottled water

Parking

Free secured, covered self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Area rugs in room

Elevator

1 on-site accessible parking spaces

Elevator door width (inches): 40

Wheelchair-accessible registration desk height (inches): 40

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Activities

Indoor pool

Steam room

Entertainment

Premium channels

Cable channels

65-inch LCD TV

General

Elevator

Ballroom

Lockers available

Front-desk safe

ATM/banking services

Banquet hall

Reception hall

Chinese (Mandarin)

English

TV in lobby

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Free cribs/infant beds

Indoor pool

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 158 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, apple pay, and wechat pay safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Bongkoo

Jul 28, 2025 07:54:16 PM

Review Score: 10

Summary: I stayed at this hotel for almost a month and a half on a business trip. The staff is friendly, the hotel is clean, and there is a large shopping mall about 5 minutes away, so it's great for food and shopping. If I go near this city for a business trip again, I would like to visit this hotel again

See All Reviews

Room Arrangement

Room Info	Facilities
Club Room, 1 King Bed, Lake View (Club Access) Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Room, Multiple Beds, Lake View (Club Access) Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Lake view, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Deluxe Suite, Multiple Beds, Lake View Room Size: m² 2 King Beds	General Dining table, Turndown service, Lake view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Height-adjustable showerhead, Ping - 12, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Accessible bathtub, Portable bathtub seat
Club Room, 1 King Bed (Club Access) Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Room, Multiple Beds (Club Access) Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Room, Multiple Beds, Lake View Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Lake view, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Suite, 1 King Bed, Lake View Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Turndown service, Square meters - 70, Lake view, Bed count minimum 1, Bed count maximum 1, Ping - 21
Deluxe Suite, 1 King Bed, Lake View Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Dining table, Turndown service, Square meters - 70, Lake view, Bed count minimum 1, Bed count maximum 1, Ping - 21
Executive Suite, 1 King Bed, Lake View Room Size: 1249 square feet m² 1 King Bed	General Dining table, Turndown service, Square meters - 116, Square feet - 1249, Ping - 35, Lake view, Bed count minimum 1, Bed count maximum 1
Room, Multiple Beds Room Size: 431 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 40, Ping - 12, Bed count maximum 3, Square feet - 431, Bed count minimum 3
Room, 1 King Bed, Lake View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Lake view, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Deluxe Room, Multiple Beds, Lake View Room Size: 1249 square feet m² 3 Twin Beds and Double Sofa Bed	General Square meters - 116, Square feet - 1249, Ping - 35, Lake view, Bed count maximum 3, Bed count minimum 3