Is this Metrotown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Metrotown hotel have a swimming pool?

Yes, this Metrotown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Metrotown hotel?

Best-rates for the Metrotown hotel starts from $125 per night with includes Business Services, Toiletries, Guest Services, Laundry, Entertainment, Parking, Wheelchair Accessible, Security/Safety, Sports/Activities, Bedding/Linens, Wellness Facilities, Accessibility, Child Friendly, Internet, Kitchen, Air Conditioner, Pool, TV, Balcony/Terrace, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Metrotown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Metrotown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Metrotown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Metrotown hotel?

Based on the information reported by the owner or manager, the Metrotown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Metrotown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG | Hotel in Burnaby

9.2 (1419 Reviews) | 1 Bathroom

Metrotown Hotel | Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel in Metrotown, Burnaby

Family-friendly hotel with free breakfast connected to a shopping center in Burnaby
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Private bathroom

Shower/tub combination

Free toiletries

Bedroom

Free cribs/infant beds

Air conditioning (climate-controlled)

Bed sheets

Desk

Iron/ironing board

Phone

Free local calls

Safe

Soundproofing

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available daily 6:00 AM–10:00 AM

Coffee/tea maker

Microwave

Refrigerator

Parking

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Electric car charging station on site

Free covered self parking on site

Accessibility

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Lever door handles

Wheelchair-accessible path to elevator

Elevator

Braille signage

Sign language-capable staff

Well-lit path to entrance

3 on-site accessible parking spaces

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible business center

Handrails in stairways

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Stair-free path to entrance

Activities

Health/beauty spa

Fitness center access

Casino

Golfing

Outlet shopping

Shopping

Outdoor pool

24-hour fitness center

Shopping mall

Entertainment

Cable channels

General

Meeting rooms - 4

Computer station

24-hour business center

Conference space (5000 square feet)

Library

Vending machine

Elevator

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

French

Chinese (Mandarin)

Spanish

Filipino

Hindi

English

Korean

Smoke-free property

Renovated entire property - December 2022

Guest Services

Free cribs/infant beds

Toys

Microwave

Laundry facilities

Outdoor pool

Refrigerator

Soundproofed rooms

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 19

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Shane

Nov 11, 2025 04:17:16 AM

Review Score: 6

Summary: Breakfast was great. Service was great. Doors constantly slamming early in the morning. Don’t stay near the elevators

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds (Top Floor) Room Size: m² 2 Queen Beds	General Executive level room, Wardrobe or closet, Extra bed count 0, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds (Top Floor) Room Size: m² 2 Queen Beds	General Executive level room, Wardrobe or closet, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds (Low Floor) Room Size: m² 2 Queen Beds	General Wardrobe or closet, Club level room, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 0, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, City View Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed (Top Floor) Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 1 King Bed, City View (Top Floor) Room Size: m² 1 King Bed	General Executive level room, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible Bathtub Room Size: m² 1 King Bed	General Visual fire alarm, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Height-adjustable showerhead, Low-height bed, Wheelchair-accessible bathroom vanity, Wardrobe or closet, Club level room, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Standard Room, 2 Queen Beds, City View (Extra Floor Space) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds (Low Floor Extra Floor Space) Room Size: m² 2 Queen Beds	General Executive level room, Wardrobe or closet, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Extra Floor Space (Top floor) Room Size: m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 1 King Bed (Extra Floor Space) Room Size: m² 1 King Bed	General Executive level room, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom, City View Room Size: m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 1 King Bed (Low Floor) Room Size: m² 1 King Bed	General Wardrobe or closet, Club level room, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1