Is this Gigiri hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gigiri hotel have a swimming pool?

Yes, this Gigiri hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gigiri hotel?

Best-rates for the Gigiri hotel starts from $174 per night with includes Kitchen, Parking, Balcony/Terrace, Accessibility, Security/Safety, Internet, Business Services, Sports/Activities, Guest Services, Child Friendly, Wheelchair Accessible, Bedding/Linens, Bar, Breakfast, Entertainment, Laundry, Air Conditioner, Pool, Wellness Facilities, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gigiri hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gigiri hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gigiri hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gigiri hotel?

Based on the information reported by the owner or manager, the Gigiri hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gigiri hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gigiri hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Gem Forest Hotel Nairobi - MGallery Collection | Hotel in Nairobi

| 9.4 (31 Reviews) | 1 Bathroom

Gigiri Hotel | Gem Forest Hotel Nairobi - MGallery Collection

Hotel in Gigiri, Nairobi

Boardwalk/promenade hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Change of towels is available on request.
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Shampoo

Toothbrush and toothpaste (on request)

Towels

Soap

Hair dryer

Toilet paper

Eco-friendly toiletries

Bedroom

Hypo-allergenic bedding

Pillow menu

Bed sheets

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Electrical adapters/chargers

Turndown service

Laptop-friendly workspace

Desk chair

Connecting rooms available

Laptop-compatible safe

Slippers

Phone

Mobile key entry

Desk

Iron/ironing board (on request)

Soundproofing

Breakfast

1 bar

3 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: KES 4800 for adults and KES 2400 for children

Room service available

Coffee/tea maker

Minibar

Free bottled water

Electric kettle

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Free secured, covered self parking on site

Free secured, covered valet parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible public washroom

Front entrance ramp

Wheelchair-accessible lounge

Elevator door width (inches): 39

Accessible airport shuttle

Magnifying mirror

Stair-free path to entrance

Wheelchair-accessible spa

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible concierge desk

2 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Activities

Horse riding

Bicycle rentals

Outlet shopping

Wildlife and game drive

Safari

Full-service spa

Steam room

Outdoor pool

Fitness center

Entertainment

Premium channels

55-inch LED TV

Satellite channels

General

Conference space (1744 square feet)

Coworking space

Meeting rooms - 7

Elevator

Banquet hall

Swahili

English

No plastic soda bottles

No plastic drinking straws

Local artist showcase

Biodegradable drinking straws

Romance packages available

Vegetarian dining options

Reusable cups only

Couples dining

Smoke-free property

No plastic coffee stirrers

No plastic water bottles

Guest Services

Outdoor pool

Free cribs/infant beds

Highchair

Soundproofed rooms

Concierge services

Dry cleaning service

Daily housekeeping

24-hour front desk

Turndown service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Nature reserve

Outdoor entertainment area

Rooftop terrace

Spa

Massage/treatment rooms

Spa open daily

Body wraps

7 treatment rooms

Couples treatment room(s)

Manicures and pedicures

Sauna

Steam room

Body scrubs

Massages

Facials

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately kes 4800 for adults and kes 2400 for children airport shuttle fee: kes 7764 per vehicle (one-way, maximum occupancy 2) airport shuttle fee per child: kes 7764 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay and m-pesa special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Domenicop

Oct 27, 2025 10:22:11 PM

Review Score: 6

Summary: I didnt know about the airport shuttle and had to pay 100 us dollars to get there.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 2 Twin Beds Room Size: 322 square feet m² 2 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Shower only, Square feet - 322, Rainfall showerhead, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Balcony Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Private bathroom, Pool view, Number of bedrooms - 0, Square meters - 29, Wardrobe or closet, Bathtub or shower, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed Room Size: 322 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Shower only, Square feet - 322, Wheelchair accessible, Number of bathrooms - 1, Square meters - 30, Private bathroom, Wardrobe or closet, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Balcony Room Size: 743 square feet m² 1 King Bed	General Square feet - 743, Number of bedrooms - 1, Bathtub or shower, Square meters - 69, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 1, Ping - 21, Private bathroom, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed (Forest View) Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square meters - 29, Garden view, Bathtub or shower, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Gem Suite, 1 King Bed, Karura Forest View Room Size: 747 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Square feet - 747, Number of bedrooms - 1, Square meters - 69, Separate dining area, Number of bathrooms - 1, Ping - 21, Private bathroom, Separate bathtub and shower, Garden view, Wardrobe or closet, Separate sitting area, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Private bathroom, Number of bedrooms - 0, Square meters - 29, Wardrobe or closet, Bathtub or shower, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed (Karura Forest View) Room Size: 743 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 743, Number of bedrooms - 1, Bathtub or shower, Square meters - 69, Number of bathrooms - 1, Ping - 21, Private bathroom, Garden view, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 1